Shipping Policy

At G'Day Coffee, we're committed to getting your coffee to you as quickly and safely as possible.

Order Processing

Please allow 1–2 business days for us to prepare and pack your order before it is dispatched. During busy periods, processing times may be slightly longer, but we'll always aim to get your coffee on its way as soon as possible.

Once your order has been dispatched, you'll receive a confirmation email.

UK Delivery

We currently ship throughout the United Kingdom using Royal Mail.

• Standard Delivery: £3.99

• Estimated Delivery Time: 3–5 business days after dispatch

Please note that delivery times are estimates and may occasionally be affected by factors outside our control, such as adverse weather conditions, postal delays, or peak seasonal periods.

Packaging

Your coffee is carefully packed to help ensure it arrives in excellent condition. We recommend that someone is available to receive your parcel where possible.

Delivery Information

Please ensure that your delivery address is correct before completing your order. Unfortunately, we cannot accept responsibility for delays or lost parcels caused by incorrect or incomplete delivery information provided at checkout.

If your parcel is returned to us due to an incorrect address or because it was not collected from your local delivery office, additional postage charges may apply to resend your order.

Missing or Delayed Orders

While most orders arrive within the estimated delivery window, occasional delays can occur.

If your order has not arrived within 10 business days of receiving your dispatch confirmation, please get in touch and we'll investigate the issue with Royal Mail.

International Shipping

At this time, G'Day Coffee only ships within the United Kingdom. We hope to offer international shipping in the future.

Contact Us

If you have any questions about your order or delivery, we're always happy to help.

Email: hello@gdaycoffee.co.uk