Terms of service

Terms of Service

Last updated: July 2026

Welcome to G'Day Coffee. These Terms of Service govern your use of our website and the purchase of products from us. By accessing our website or placing an order, you agree to be bound by these Terms.

If you do not agree with these Terms, please do not use our website.

1. About Us

G'Day Coffee is an online retailer specialising in premium coffee products inspired by Australian coffee culture.

If you have any questions, you can contact us at:

Email: hello@gdaycoffee.co.uk

2. Eligibility

By placing an order, you confirm that:

  • You are at least 18 years of age or have permission from a parent or guardian.

  • The information you provide is accurate and complete.

  • You are authorised to use the payment method provided.

3. Orders

All orders are subject to acceptance and availability.

After placing an order, you'll receive an order confirmation email. This confirms that we've received your order but does not mean it has been accepted. We reserve the right to refuse or cancel an order if necessary, including where:

  • A product is unavailable.

  • Payment cannot be authorised.

  • Pricing or product information contains an error.

  • Fraudulent or suspicious activity is suspected.

If we cancel your order after payment has been taken, you'll receive a full refund.

4. Prices and Payment

All prices displayed on our website are in Pounds Sterling (£).

Prices may change at any time without notice but will not affect orders that have already been confirmed.

Payment must be made in full before your order is dispatched.

5. Shipping

Delivery charges and estimated delivery times are shown during checkout and are outlined in our Shipping Policy.

While we aim to meet all delivery estimates, delays outside of our control may occasionally occur.

6. Returns and Refunds

Our Returns & Refund Policy explains when you may return products and how refunds are processed.

As coffee is a perishable food product, opened coffee cannot normally be returned unless it is faulty, damaged, or supplied incorrectly.

7. Product Information

We aim to ensure that all product descriptions, photographs and pricing are accurate.

Because coffee is a natural product, flavour notes, aroma and appearance may vary slightly between batches. These natural variations do not constitute a fault.

8. Subscription Orders

If you purchase a subscription product, your subscription will automatically renew according to the delivery frequency you selected until cancelled.

You may pause, skip or cancel your subscription at any time before your next billing date in accordance with our Purchase Options Cancellation Policy.

9. Intellectual Property

All content on this website, including but not limited to:

  • Logos

  • Branding

  • Images

  • Product descriptions

  • Graphics

  • Website design

  • Written content

is the property of G'Day Coffee or its licensors and may not be copied, reproduced, distributed or used without prior written permission.

10. Acceptable Use

You agree not to:

  • Use the website for unlawful purposes.

  • Attempt to interfere with the website's operation or security.

  • Upload malicious software or code.

  • Copy or misuse website content without permission.

11. Limitation of Liability

Nothing in these Terms excludes liability where it cannot legally be excluded.

To the fullest extent permitted by law, G'Day Coffee shall not be liable for indirect, incidental or consequential losses arising from the use of our website or products.

Our total liability for any claim relating to an order shall not exceed the amount paid for that order.

12. Privacy

Your personal information is handled in accordance with our Privacy Policy.

We only collect and process personal information necessary to provide our products and services.

13. Changes to These Terms

We may update these Terms of Service from time to time.

The latest version will always be available on our website. Continued use of the website after changes have been published constitutes acceptance of the updated Terms.

14. Governing Law

These Terms are governed by the laws of England and Wales.

Any disputes arising from these Terms or your use of the website will be subject to the exclusive jurisdiction of the courts of England and Wales.

Contact Us

If you have any questions regarding these Terms of Service, please contact us:

G'Day Coffee

Email: hello@gdaycoffee.co.uk