Purchase Options Cancellation Policy

If you've chosen one of our subscription purchase options, thank you for making G'Day Coffee part of your daily routine.

You can manage, pause, skip or cancel your subscription at any time.

Cancelling Your Subscription

You may cancel your subscription at any time through your customer account or by contacting us at hello@gdaycoffee.co.uk.

To avoid being charged for your next order, please cancel your subscription at least 24 hours before your next scheduled billing date.

If your subscription renewal has already been processed, we may be unable to cancel that order if it has already entered our packing or dispatch process.

Subscription Changes

You can update your subscription at any time, including:

• Changing your delivery frequency.

• Skipping an upcoming order.

• Pausing your subscription.

• Updating your delivery address.

• Updating your payment method.

Changes should be made at least 24 hours before your next billing date to ensure they apply to your next order.

Failed Payments

If a subscription payment cannot be processed, we'll automatically attempt to collect payment again. If payment continues to fail, your subscription may be paused or cancelled until a valid payment method is provided.

Refunds 

Subscription orders are covered by our standard Returns & Refund Policy.

As our coffee is a perishable food product, we cannot accept returns or provide refunds for opened coffee unless the product is faulty, damaged in transit, or the incorrect item has been supplied.

Need Help?

If you have any questions about your subscription or need assistance managing your purchase options, please contact us at:

Email: hello@gdaycoffee.co.uk

We'll be happy to help.